Shipping policy
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).
Shipping Rates
Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.
Estimated Delivery Times
Delivery times are estimates and may vary depending on your location, carrier delays, or customs processing.
- United States: 3–6 business days
- International (if available): 7–20 business days
Please note that delivery times are not guaranteed.
Order Tracking
If tracking is available for your order, you will receive a tracking number via email once your order has shipped. You can use this to monitor delivery status.
Shipping Delays
Occasionally, delays may occur due to:
- Carrier issues
- Weather conditions
- Customs processing
- High order volume
We are not responsible for delays caused by carriers or external factors.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Bigoz is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Missing Packages
If your package appears lost or missing, please contact us so we can assist you in working with the carrier to resolve the issue.
Contact Information
If you have any questions about shipping, please contact us:
Bigoz
Email: pncrciadym508@hotmail.com
Address: Colorado 103, Idaho Springs, CO 80452